The Integrated Transport Centre (Abu Dhabi Mobility) of the The Department of Municipalities and Transport, has announced the launch of new taxi booking services in partnership with international ride-hailing service Yango. This initiative will enhance public transport in Abu Dhabi by providing efficient and advanced services through the Yango smart app. Yango is a part of the global tech company Yango Group, and specialises in daily transport and logistics.     

His Excellency Abdulla Al Marzouqi, Director General of the Integrated Transport Centre, said: “Offering the service through international apps enhances the overall efficiency of taxi operations. It facilitates the process of locating vehicles and booking rides electronically for all members of the community. This initiative connects public and private taxis, as well as licenced private vehicles, with passengers in the emirate through secure, approved electronic communication platforms and smart apps. It also supports the emirate's goals of reducing its carbon footprint by improving the operational efficiency of taxis and transport systems overall.

"Abu Dhabi Mobility aims to enhance and develop transport services in Abu Dhabi emirate by providing digital connectivity between passengers and transport service operators. The goal is to offer users safe, fast, and convenient services."

Islam Abdul Karim, General Manager, Yango GCC, said: "We’re honoured to launch Yango in Abu Dhabi, partnering with Abu Dhabi Mobility. This collaboration brings together innovative technology and advanced world-class infrastructure, promising enhanced urban mobility and a seamless transportation experience for residents and tourists. We look forward to driving progress in the vibrant Abu Dhabi emirate, building on the strong foundations laid by Abu Dhabi Mobility."

The trial phase of the launch saw more than 300 taxis operating within the Emirate of Abu Dhabi, with more than 8,000 trips completed through the Yango app in the last five months. The Yango mobile app for iOS and Android is now available for free download in Arabic, English and many other languages, with more than 1,500 taxis registered. To order a car, users can download the app, open it and specify where they want to go. When geolocation is enabled, the service pinpoints where the user is and finds a nearby driver who will arrive the fastest.

In addition, the service provides a secure system designed to protect personal belongings (lost items) found in taxis during any ride. It encourages drivers to return these items either to their owners or to the nearest police station. Drivers are responsible for documenting all information related to these belongings in collaboration with the franchise companies and providing it to Abu Dhabi Mobility upon request.

Abu Dhabi Mobility is committed to enhancing transport services in the Emirate by providing advanced safety features that cater to the needs of both passengers and drivers, ensuring a secure experience for everyone. This is achieved by offering cutting-edge technological solutions in passenger transport, booking, and distribution within Abu Dhabi; and by developing and expanding transport services through innovative technologies and high-quality services for both residents and visitors.