• Avoid touching metallic and electrical devices exposed to weather conditions during thunderstorms and heavy rain
• Avoid reconnecting power in the event of a power cut, instead contact the relevant authorities
• Avoid using mobile or wired phones in open areas during thunderstorms
• Stay away from glass windows, doors, and metal doors during thunderstorms
• Avoid lifting manhole covers or entering sewage chambers during or after heavy rain
• Avoid approaching water pools and flood streams
• Avoid gathering at valley mouths and streams
• Avoid standing on the edges of valleys
• Avoid driving vehicles in valley streams when depressions are announced
• Avoid driving during thunderstorms and heavy rain
• Adhere to variable speed limits indicated on road signs and electronic guidance boards
• Pay attention to road conditions and avoid entering flood streams, valleys, or water pools, and do not stop near them
• Avoid standing near trees or electricity poles
• Avoid touching any downed power lines
• Do not allow children to play outdoors and in open spaces
• Close windows tightly
• Do not allow children to go out and film during heavy thunderstorms

• Stay away from construction sites and areas where unsecured objects may fly off
• Stay away from glass windows, doors, and metal doors during strong winds, and close them tightly
• Avoid standing near trees or electricity poles
• Avoid unnecessary outdoor activities
• Wear protective masks if you need to go outside
• Apply a small amount of unscented vaseline inside the nostrils to prevent dryness of the mucous membranes
• Wear glasses to protect your eyes and avoid using contact lenses
• If you suffer from chronic respiratory diseases, take your medications and inhalers on time, as prescribed by your physician
• If you are at work, wait until the strong winds subside to return home safely

• Do not speed when driving and leave enough space with vehicles in front of you
• Observe the speed limit
• Do not pass the vehicle in front of you unless necessary in low visibility situations
• If you must stop, do not park on roadside, but in a safe place with your hazard lights on
• Avoid distractions
• Use headlights when visibility is low

• Do not leave the house or expose yourself to hail to avoid injuries
• Avoid driving during hailstorms
• Adhere to variable speed limits indicated on road signs and electronic guidance boards

• Do not lift manhole covers or enter sewage chambers during heavy rainfall
• Avoid approaching or touching sewage water in case of blockages or leaks caused by sewage overflow
• Avoid excessive pumping to redirect rainwater into the sewage systems
• Call TAQA Water Solutions to report sewage network failure at 028180000 for phone calls and WhatsApp

One of the causes of power outages during unstable weather conditions is a fault in the electrical connections. To avoid power outages during unstable weather, follow these guidelines:

• In the event of a service interruption, contact a certified electrician (you can use Abu Dhabi Distribution Company, and Al Ain Distribution Company’s app to view a list of certified electrical contractors) to inspect the distribution board or meter first before contacting the customer service centre
• The electrician should ensure that the main distribution board is dry and undamaged
• Check if the main switch has been turned off; if so, please follow these steps:
  • Turn off all sockets and sub-circuit breakers
  • Turn on the main switch; if it remains on, gradually turn on the sockets and sub-circuit breakers one by one (taking these quick actions will help resolve common issues)

• If the problem persists, contact customer service team for electricity emergencies: 991 or water emergencies: 992

Air Travel:

• Check with your airline for the latest flight information before heading to the airport
• Arrive at the airport early to allow enough time for your journey, considering road closures and traffic congestion
• Avoid touching lampposts on internal and external roads, especially in cases of heavy rain and high water levels

Sea Travel:

• Verify information about your trip before heading to the departure port
• Arrive at the port early to allow enough time for your journey, considering road closures and traffic congestion